Sales Policy (Effective from January 3, 2025)

Acerapic Sales Policy

At Acerapic, we strive to provide high-quality furniture products for your home, ensuring a smooth shopping experience. This Sales Policy outlines the terms of sale for all customers, including purchasing procedures, pricing, payment, and order fulfillment. By purchasing products from Acerapic, you agree to the terms specified below.

1. General Terms

  • Product Availability: All products displayed on Acerapic are subject to availability. We make every effort to ensure that our inventory is accurate and up to date. If a product is out of stock or unavailable, we will inform you as soon as possible.
  • Pricing: All prices are listed in USD and are subject to change without notice. Prices include taxes where applicable, but shipping fees may be additional.
  • Promotions and Discounts: From time to time, we may offer promotional discounts or sales events. Discounts are applicable only for the specified duration or while stocks last. Coupons or promotional codes cannot be combined unless explicitly stated.

2. How to Place an Order

  • Browsing and Selecting Products: Navigate through our online catalog to choose the furniture items you wish to purchase. Once you’ve selected an item, add it to your shopping cart.
  • Review Your Order: Before finalizing the order, you can review the items in your cart, adjust quantities, or remove any products.
  • Checkout Process: Proceed to the checkout where you’ll be asked to provide necessary billing and shipping details. If you have a coupon code or discount, you can apply it here.
  • Payment Method: We accept a variety of secure payment options, including credit cards, PayPal, and other methods. Your payment is processed through secure channels, and we take necessary measures to protect your data.

3. Payment Terms

  • Accepted Payment Methods: We accept payments through Visa, MasterCard, American Express, PayPal, and other major credit cards.
  • Transaction Security: All transactions are encrypted using SSL technology to ensure the security of your personal and financial information.
  • Payment Authorization: Once your payment is authorized, your order will be processed, and you will receive an email confirmation. If your payment is declined or cannot be authorized, we will notify you to rectify the issue.

4. Order Confirmation and Processing

  • Order Confirmation: After placing your order, you will receive an email confirming the details of your purchase. This email serves as your receipt and includes your order number, shipping address, and item details.
  • Order Processing: Your order will be processed and shipped within the estimated timeframe, depending on product availability and shipping location. You will be notified via email once your order has been shipped, along with tracking information if available.
  • Backorders: If an item is on backorder or cannot be fulfilled immediately, we will notify you of the delay and provide an estimated shipping date. You can choose to wait for the product, cancel the order, or select an alternative item.

5. Shipping and Delivery

  • Shipping Fees: Shipping fees are calculated at checkout based on the destination and size of the order. Free shipping promotions may apply in certain circumstances, but conditions will be clearly stated.
  • Delivery Timeframes: Estimated delivery times are provided during checkout. However, delivery dates may vary based on location, product availability, and courier services.
  • International Orders: We currently ship only within the United States. For international orders, please contact us for possible arrangements.

6. Returns and Cancellations

  • Cancellation Policy: Orders can be canceled within 24 hours after placement. After this time, we may not be able to cancel the order due to processing and shipping times.
  • Returns: Please refer to our Return and Refund Policy for detailed information about returning products.
  • Damaged or Defective Products: If your product is damaged or defective, please contact us within 7 days of receiving the item. We will either replace the item or issue a refund as per our return policy.

7. Limitation of Liability

  • Product Use: Acerapic is not responsible for any misuse of products or damage caused by improper assembly or use. We recommend following all provided instructions for safe assembly and use.
  • Liability: Our liability is limited to the purchase price of the products. We are not liable for any indirect, incidental, or consequential damages.

8. Changes to the Sales Policy

  • Policy Updates: We may update our Sales Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with a revised date.
  • Contact Us: For questions regarding the Sales Policy, please contact us at: