Privacy Policy (Effective from January 3, 2025)
Acerapic Privacy Policy
At Acerapic (www.acerapic.com), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your data. By accessing or using our website, you consent to the terms of this policy.
1. Information We Collect
We collect various types of personal information when you visit our website, make a purchase, or engage in communication with us:
- Personal Identification Information: Name, email address, shipping address, billing information, phone number.
- Payment Information: Credit card details or other payment methods.
- Site Usage Data: Cookies, IP address, browser type, device type, pages visited, and other usage statistics to enhance the website’s functionality.
- Location Information: Your geographical location if you enable location services on your device.
2. How We Use Your Information
The information we collect is used to enhance your shopping experience and improve our services:
- To Process Transactions: We use your payment and shipping information to process and fulfill your orders.
- Customer Service: To respond to your inquiries, provide order updates, and assist with returns, exchanges, and general support.
- Marketing: With your consent, we may send you promotional emails, offers, and newsletters related to our products and services. You can opt-out at any time.
- Website Improvement: To improve website content and user experience through analyzing usage patterns.
3. Data Protection and Security
Your privacy is of utmost importance to us. We use industry-standard security protocols to protect your personal data:
- Encryption: All sensitive data, including credit card information, is encrypted using SSL (Secure Socket Layer) encryption.
- Storage: Personal data is stored securely on our servers, and access is restricted to authorized personnel only.
4. Sharing Your Information
We will never sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers for the following purposes:
- Payment Processing: To process transactions securely.
- Shipping Providers: To ensure timely delivery of your order.
- Legal Compliance: To comply with legal obligations or in response to a subpoena, court order, or legal process.
5. Cookies
We use cookies to collect data about your website usage, improve the performance of our website, and personalize your experience. Cookies allow us to recognize your preferences and customize the content you see.
- Managing Cookies: You can control cookie settings through your browser, though disabling cookies may affect your experience on our site.
6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
7. Your Rights and Choices
You have the right to access, update, or delete your personal information. You may also opt-out of receiving marketing communications from us by unsubscribing through the email preference center.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party site you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Acerapic
Phone: (707) 275-8763
Email: info@acerapic.com
Address: 3920 W State 20 Hwy, Upper Lake, California
Website: www.acerapic.com